Frequently Asked Questions
What kind of kitchen equipment do you service?
We are happy to service any part of your industrial or commercial kitchen equipment. From grills to broilers to freezers, there is no equipment too large or too complex for us to fix. And if we don't know how, we learn!
What is 'planned monthly maintenance'?
We've been helping businesses keep their cooking up to pace with new advancements in technology for over 7 years by providing an option to purchase and schedule a monthly maintenance package. We will come out on a pre-arranged day to complete a check of all your kitchen equipment and service or replace any parts before they cause your business to stand still.
I'm operating a fast-food chain, and my deep fryer, griddle and refrigerator have broken down. What should I do?
Call the number on our contact page immediately. Our team of trained agents and technicians are standing by to ask the necessary questions to determine the source of the problem. A team will then be immediately dispatched to your doorstep to repair your equipment quickly and efficiently. Within 24 hours, we guarantee a repair.
How much does your service cost?
Just as every company is different, we understand that so is every problem and every requirement. We are happy to reach out to you to determine the best possible solutions for your company and provide you with a personalized quotation calculated specifically for you.
How much time will it take for the service team to fix my equipment?
We are so confident in our products and technicians that we can boldly guarantee your equipment will be repaired within 24 hours from the moment you make the call!
